Health Care Questions Frequently
Asked
The following
information relates to your Health Care Benefit Plan and is a
general outline of the plan. Any discrepancy between the
explanations of benefits as described in the Journal and the
explanation as defined in the Plan Document, the terms of the
Plan Document will prevail.
What changes were made in 2006?
All changes made to the Health Benefit Plan become effective
August 1, 2006
The following is a summary of plan design changes for Active
participants:
Medical Plan Deductible
(Last change in deductibles was January 2004)
In-Network
Single – From $500 to $600
(Increase of $100)
Family – From $1000 to $1200
(Increase of $200)
Non-Network
Single – From $1000 to $1200
(Increase of $200)
Family – From $2000 to $2400
(Increase of $400)
Percentage Paid by the Plan
(Last
change in Percentage Paid was August 2001)
In-Network
From 85% to 80%
Non-Network
From 75% to 70%
Out of Pocket Maximum
(Co-Insurance/Co-Pays)
In excess of
the Calendar Year Deductible Amount
(No change in Medical Co-Insurance/Co-Pays has been made for the
last 15 years)
In-Network
Single – From $500 to $700
(Increase of $200)
Family – From $1000 to $1400
(Increase of $400)
Non-Network
Single – From $2000 to $2400
(Increase of $400)
Family – From $4000 to $4800
(Increase of $800)
Prescription Plan
(Last change in Prescription Co-pays was July 2003)
Retail
(at the pharmacy)
Generic co-pays from $10 to $15
(Increase of $5)
Name brand co-pays from $30 to $40
(Increase of $10)
Mail Order
(90 day supply)
Generic co-pays from $20 to $30
(Increase of $10)
Name brand co-pays from $60 to $80
(Increase of $20)
The following is plan design changes for Retired
participants:
Prescription Plan
(Last change in retiree Prescription Co-pays was August 2004)
Retail
(at the pharmacy)
Generic co-pays from $5 to $8
(Increase of $3)
Name brand co-pays from $15 to $24
(Increase of $9)
Mail Order
(90 day supply)
Generic co-pays from $10 to $16
(Increase of $6)
Name brand co-pays from $30 to $48
(Increase of $18)
Other
changes to the Health Benefit Plan – All Plans (Active &
Retired) - Effective August 1, 2006 include:
1. Filing
limit reduced from 15 months to 12 months - claims must be file
within 12 months from the date of service.
2. Reinstate
Pre-existing Conditions – a new participant will be subject to
the pre-existing conditions clause. Unless they had no lapse in
health care coverage greater then 63 days immediately prior to
enrolling in our plan.
If no prior
coverage, a participant who had treatment for a condition within
six (6) months prior to enrolling in the EOC Health Care Plan
must be on the plan for twelve (12) full months before that
particular condition is coverable.
3. $100
co-pay for ER treatment if not Sudden & Serious.
Emergency
room visits that are for life-threatening conditions such
asthma, chest pains and high fevers (104 degrees or greater) are
considered as “Sudden & Serious” conditions and the claims are
subject to the yearly deductible and co-pay.
Emergency
room visits that are not for life-threatening conditions such as
coughs and low-grade fevers are subject to $100 ER co-pay, the
yearly deductible and co-pay.
Emergency
room visits that are for Accidental Injury and treatment is
rendered within 72 hours, are payable at 100% of reasonable &
customary.
Are there
changes with the company who processes our claims?
No, the
Conference’s Third Party Administrator continues as:
Klais &
Company, Inc.
1867 West Market Street
Akron, Ohio 44313-6977
Local calls
for the Akron area: 1-330- 867-8443
Toll free number for those outside the Akron area:
1-800‑331-1096
Are the deductibles and co-insurance provisions
of the Plan remaining the same?
No, effective
August 1, 2006, for active participants, their deductibles,
percentage paid, coinsurance, network provisions and
prescription co-pays changed. For the retirees, their
prescription co-pays were changed.
It is
important that each family understand the benefit provisions and
any potential liability in using non-network providers.
Health Care Plan Provisions for Active participants
Calendar Year Deductible Amount...Network
Individual $
600
Family $1200
Calendar Year Deductible Amount...Non-Network
Individual
$1200
Family $2400
Benefit Percentage (paid by the Plan)
Network - 80%
of the Network Provider Charge unless specifically noted
otherwise.
Non-Network - 70% of the Reasonable & Customary unless
specifically noted otherwise.
Out of Pocket Maximum...Network
(In excess of
the Calendar Year Deductible Amount)
Individual $700
Family $1400
Out of Pocket Maximum...Non-Network
(In excess
of the Calendar Year Deductible Amount)
Individual $2400
Family $4800
Active Prescription Coverage
Co-payment
per Covered Prescription or refill (retail pharmacy)
Generic $15
Brand Name $40
Co-payment
per Covered Prescription or refill
(mail service)
Generic $30
Brand Name $80
Health Care Plan Provisions for Retirees less than age 65
Calendar Year Deductible Amount...Network
Individual
$200
Family $400
Calendar Year Deductible Amount...Non-Network
Individual
$400
Family $800
Benefit
Percentage
(paid by the Plan)
Network - 90% of the Network Provider Charge unless specifically
noted otherwise.
Non-Network - 75% of the Reasonable & Customary unless
specifically noted
otherwise.
Out of Pocket Maximum...Network
(In excess of
the Calendar Year Deductible Amount)
Individual $500
Family $1000
Out of Pocket Maximum...Non-Network
(In
excess of the Calendar Year Deductible Amount)
Individual $2000
Family $4000
Retiree Prescription Coverage
Co-payment
per Covered Prescription or refill
(retail pharmacy)
Generic $8
Brand Name $24
Co-payment
per Covered Prescription or refill
(mail service)
Generic $16
Brand Name $48
Health Care Plan ‘Secondary’ Provisions for
Retirees age 65 and over (Medicare Primary)
The Plan will
determine what it would have paid had it been primary, and
reduce its benefit by whatever the Primary plan paid. (Network
provisions do NOT apply.)
Calendar Year
Deductible Amount
Individual $200
Family $400
Benefit
Percentage
(paid by the Plan)
90% of the Provider Charge or specifically noted otherwise.
Out of Pocket Maximum
(In excess of
the Calendar Year Deductible Amount)
Individual $500
Family $100
Retiree Prescription Coverage
Co-payment
per Covered Prescription or refill
(retail pharmacy)
Generic $8
Brand Name $24
Co-payment
per Covered Prescription or refill
(mail service)
Generic $16
Brand Name $48
1. I am planning a vacation
outside the state of Ohio, and if I need medical care, how would
a claim be paid since the Health Care Plan has In/Out Network
provisions?
Outside the
state of Ohio, if a Plan participant goes to a hospital for
treatment, the claim would be paid as if the providers were In
Network. If a participant visits a doctor’s office, the claim
would be subject to the Non Network provisions.
2.
The Health Care Plan has ‘wellness’ benefits that have been
payable 100%. Have those benefits changed, now that the Plan has
In/Out Network provisions?
No, the
‘wellness’ benefits of the Plan have not changed. Services such
as routine physical examinations, routine pap tests, mammograms,
and prostate tests are all payable at 100% of Reasonable and
Customary charges, regardless of In/Out Network providers.
3. What if
I happen to use both In and Out of Network providers. What is my
maximum on deductibles and co-insurance?
For Active
participants: $3,600 per individual and $7,200 per family is
the maximum out of pocket for non network providers.
For Retirees
less than 65: $2,400 per individual and $4,800 per family
is the maximum out of pocket for non network providers.
4. Are dental benefits subject to PPO provisions?
No. Dental
benefits are not subject to PPO provisions.
5. I’ve heard something about a “transition
period.” What is that all about?
Transition
period is approximately three months starting with the
introduction of a new PPO. This is for participants who are
currently in the course of treatment for a “health care crisis.”
Patients in
“health care crisis” can be described as those participants who
have been diagnosed with a severe disorder or illness and by the
treatment that is being rendered currently. For example: a
cancer or leukemia patient who is undergoing chemo or radiation
therapy; a current heart attack patient that is in rehab; a
diabetic patient who is currently undergoing treatment for eye
complications.
The course of
treatment may be longer than three months. Klais & Company and
the Conference Benefits Office will be available to help with
these concerns.
Please note: if a person has been diagnosed, but is seeing a
physician for periodic maintenance visits to monitor the
condition, this care will not fall under the transition period
process.
6. My doctor
is not a provider in the PPO. How can he/she become a preferred
provider in the Medical Mutual of Ohio Super Med Plus network?
Please
contact the Conference Benefits Office for Physician Request
Form. Complete the form and return to the address provided. It
is through negotiations between the doctor and Medical Mutual of
Ohio (MMOH) that a physician becomes a preferred provider in
MMOH Super Med PPO network.
7. I live in Ohio, but in an area that does not
seem to have accessible Medical Mutual of Ohio (MMOH) providers.
What do I do?
Contact the
Conference Benefits Office for assistance. It may be possible to
run a Geo-access report. A participant may not have access to a
preferred provider within a certain mile radius, but within a
few more miles, preferred providers could be accessible.
Please note:
the Churches of the Conference needs the support of all health
care participants to do their best to take advantage of the
discounts that the PPO does provide the Health Care Plan.
8. I’m retired and age 65. Medicare is my primary
payer. Do I have to go to Medical Mutual of Ohio (MMOH)
providers?
No. If
Medicare is your primary payer, then you are not a participant
subject to the PPO provisions. Your benefit limits are:
Deductible $200 (S)/$400 (F)
Co-Insurance 90% - 10%
Out-of
Pocket $500 (S)/$1,000 (F)
Out of
Pocket with deductible $700 (S)/$1,400 (F)
9. I’m retired and age 65, but my spouse is 63.
Is it necessary that she go to Medical Mutual of Ohio providers?
Yes. She
needs to use In-Network providers in order for her claims to be
paid at 90% after the deductible is satisfied. If she chooses to
go to Out of Network providers, her claims would be paid at 75%
after a higher deductible is satisfied.
10. We are retired and live outside of Ohio, and
we are under age 65. What changes affect us?
Since you live
outside the boundaries of Ohio, Outside of Ohio, Out of Area (OO-OOA)
plan provisions will apply.
Deductible $200 (S)/$400 (F)
Co-Insurance 90% - 10%
Out-of
Pocket
Out of Pocket
with deductible $700 (S)/$1,400 (F)
11. What is the covered under the Plan?
The Conference
plan is a comprehensive Major Medical plan whereby payment will be
made for eligible medical expenses which are incurred due to
accidental bodily injury, sickness or pregnancy while covered under
the Plan. A Schedule of Benefits follows:
Services payable
at 100% of reasonable charges (UCR), include the following:
-
Outpatient
surgery
-
Pre-Admission
testing
-
Hospital
Emergency room or Urgent Care Facility charges for accidental
bodily injury within 72 hours of the accident.
-
Second
Surgical opinion
-
Supplemental
Accident - payment of all medical expenses resulting from an
accident. Payment is limited to $500 for expenses incurred
within 90 days from date of accident.
-
Routine
Annual Physical Examinations-$150 per calendar year for
participant and spouse
-
Well child
care
-
Home Health
Care
-
Hospice (see
Plan Document for limits)
-
Annual cancer
screening tests (see Plan document for guidelines)
All other
eligible charges are subject to the deductibles and co-insurance
provisions of the Plan. Reference your Summary Plan Booklet.
Dental
Coverage
All active
participants, spouses, and their children, also retirees and spouses
less than age 65, who are covered underthe EOC Health Care Plan are
will automatically enrolled in a Preventive Basic Dental Plan. This
benefit became effective November 1, 1998.
Covered
Benefits: Oral Examinations, Dental Prophylaxis, Fluoride
Treatment, Sealants, Space Maintainer, Dental x-rays, and Emergency
Palliative Treatment.
Expenses NOT
covered: Any non-preventative procedures such as: Braces, bridges,
caps, crowns, dentures, fillings, periodontics, restoration, and
root canals.
Amount of
coverage: Eligible expenses are subject to UCR (usual, customary
and reasonable). Participant Liability will be a co-payment of
$15.00 per patient, per visit to the dentist. (Multiple
preventative procedures can be rendered at one visit for the single
co-payment of $15.00.) i.e., exam, x-rays, cleaning and fluoride
treatment, all preformed during the same visit.
How to file a
claim: Make an appointment with the Dentist of your choice. Obtain
a Dental form from Klais & Company, Inc., or the Conference Benefits
Office. Keep your appointment and present the form. The Dental
Office will verify coverage with Klais & Company, Inc., and render
services. Your payment of $15.00 for preventative procedures will
be made at the Dentist Office. Most Dental Offices will submit the
claim for the patient and receive payment for the balance of cost,
directly from Klais & Company, Inc. A discussion with your
Dentist’s Office concerning your Dental Benefits and the Dental
Office’s payment requirements prior to the appointment is always
helpful.
Hospital Admissions
The plan requires
certification by INTRACORP for all Non-Emergency and Emergency
Hospital Admissions and 24 Hour Observation Hospital stays. A
penalty of $100 will be applied to the Hospital confinement if a
call is not made. Refer to your Employee Benefit Plan Booklet and
question #28 for more information.
Pre-Admission Certification
Call INTRACORP
at 1-800-348-1313
12. What are the eligibility provisions?
Pastors under
Episcopal Appointment by the East Ohio Conference are eligible to
participate in this plan. You are also eligible if you are a
full-time employee directly employed by the East Ohio Conference of
the United Methodist Church, local church, or district. You are
considered a full‑time employee under the Plan if you normally work
at least 20 hours a week on an annual basis.
Reference the
Board of Pensions report: Section II.C.2, concerning mandatory
coverage for clergy.
13. When do I become covered under the plan for Health Care
Benefits?
A new
pastor/employee who is enrolled will be covered on the date they
begin active, full-time employment. A properly completed enrollment
form must be received by the Conference Benefit’s Office.
14. May I cover my dependents?
You may cover
your spouse and all your unmarried dependent children under age 23.
In addition, your unmarried grandchildren, nieces and nephews may be
covered if they reside with you and are dependent on you within the
meaning of the Internal Revenue Code.
Your unmarried
dependent children of any age who reside with you are eligible for
coverage if they are incapable of self‑support by reason of mental
or physical handicap, which commenced prior to age 23.
15. When are newborn and adopted children covered?
Newborns will be
covered from the moment of birth. A record change form must be
submitted to Conference Benefit’s Office after the birth will enroll
the newborn. This is to be handle within 31 days from birth to
ensure coverage and prompt payment of the charges incurred. Adopted
children are eligible for coverage the day they enter the home,
provided the proper enrollment is submitted through the Benefit’s
Office.
16. Are retirees eligible for Health Care Benefits?
Clergy Retiree
Health Care Benefits are provided if all of the following criteria
is met;
a. Clergy
must meet the provisions of the Discipline, Paragraph 359.2b
(early retirement, age 62 or 35 years of service) or 359.2c
(full retirement, age 65 or 40 years of service) (Retiree health
care is NOT provided for those retiring under the 20 year rule,
Paragraph 359.2a.)
b. Must be a
member of the East Ohio Conference immediately preceding
retirement.
c. Must be
enrolled in the Conference Health Care Plan prior to age 65, or
at time of retirement at any age.
d. Retirees
who have twenty-five (25) or more accumulative years of pension
credit service funded by the East Ohio Conference will pay 30%
of their health care premiums. For service less than twenty-five
(25 accumulative years, the retiree will pay 30% plus 2.8% for
each year less than 25 years. (Example: a retiree with fifteen
(15) years of service will pay 58% of the premium.
17. When is coverage terminated?
Your eligibility
shall terminate upon date of termination of appointment/employment.
Your dependents
shall remain eligible until termination of your eligibility, loss of
their dependent status, (such as marriage, reaches age 23, joining
the service, or becoming covered under a work plan), whichever
occurs first.
Klais & Company,
Inc., administers the COBRA provision of the Plan, which is
continuation of health care coverage for the East Ohio Conference
Health Care Benefit Plan. Circumstances in which Health Coverage
terminates, an Eligible Associate or Eligible Dependent may elect to
continue benefits under this Plan, at the Covered Person's own
expense. Events such as employment termination, overage dependent,
divorce and legal separation would qualify a person for this
provision. For more details on qualifying events or any questions
please contact the Benefits Office at the Area Center.
18. Is a change in family status, such as marriage, births, divorce,
a child ceasing to be a Dependent, handled automatically or do I
have some responsibility?
Changes are not
made automatically. You are fully responsible to report any change
in family status to the Benefits Office within 30 days of such
change. Failure to do so may result in a lack of coverage for your
dependent.
19. Are routine physical examinations covered?
Yes. We
encourage members to undergo examination by a physician every year
by reimbursing up to $150 each (not subject to deductibles) of the
cost of an annual physical examination for members and their spouses
per calendar year. Any additional expenses over $150 will be
eligible for reimbursement after the deductible. The services
rendered must be for a routine examination in which the services are
in the absence of patient complaints. No special form is required.
If the bill provides a condition/diagnosis or procedures which are
not appropriate for a routine physical without patient complaints,
the charges become subject to the deductible and paid accordingly.
In addition,
charges for periodic review of a child’s physical and emotional
status performed by a Physician or by a health care professional
under the supervision of a Physician. Such periodic review charges
will include coverage for a history, complete physical examination,
developmental assessment, anticipatory guidance and laboratory tests
that are not treatment for an illness or injury.
Benefits for the
above charges will be provided to a child during the period from
birth to age two (2). Benefits for the above charges that are
provided to a child during the period any year thereafter from age
two (2) to age nine (23) shall not exceed a maximum limit of $150
per calendar year
20. Are there any other "wellness" benefits provided?
Yes. the
following shall be a first dollar benefit, i.e. paid at 100% UCR,
not subject to the deductible:
a. Routine
diagnostic test and examination included in pap testing, one per
calendar year.
b. One
proctologic examination (including Prostate Antigen Blood Test)
for all covered persons age 40 and older, one per calendar year.
c.
Examination, including one baseline mammogram for all covered
persons between the ages of 35 and 39, per calendar year, one
mammogram every two years for all covered persons 40-49, and one
mammogram per calendar year for covered persons age 50 and
older.
d.
Immunizations from birth to age two (2). Benefits for
immunizations for children between from age (2) to age
twenty-three (23) are limited the $150.00 and are inclusive of
covered expenses as stated in question number 11.
21. Are X-rays and laboratory work covered?
Yes, when you are
admitted as a bed patient to a hospital or when sent to an
outpatient or emergency room, x‑ray and lab work is covered if
directed toward a definite condition or injury. These services are
covered in conjunction with a routine physical examination provided
charges do not exceed the total allowable amount for physical
examination. A copy of the diagnosis must accompany all claims. If
these tests are part of pre-surgical testing, they are not subject
to the annual deductible and are payable at 100% UCR.
22. Are Emergency Room fees covered?
Yes. $100 co-pay
applies for ER treatment if not Sudden & Serious.
Emergency room
visits that are for life-threatening conditions such asthma, chest
pains and high fevers (104 degrees or greater) are considered as
“Sudden & Serious” conditions and the claims are subject to the
yearly deductible and co-pay.
Emergency room
visits that are not for life-threatening conditions such as coughs
and low-grade fevers are subject to $100 ER co-pay, the yearly
deductible and co-pay.
Emergency room
visits that are for Accidental Injury and treatment is rendered
within 72 hours, are payable at 100% of reasonable & customary and
not subject to deductible and co-pay.
23. Do we have dental coverage?
Basic dental
coverage only, reference question #11, also there is dental coverage
for accidents. For questions regarding eligible expenses, please
call Klais & Company.
24. Are children covered after High school?
Unmarried
children are covered to age 23, regardless of whether or not they
attend school, but must be your IRS dependent.
25. Can I keep my child on the plan after age 23 if I pay the
premiums?
Yes. Under the
COBRA provision of the Plan, when a dependent ceases to be a
"dependent child" under this Plan, you may continue coverage for up
to 36 months or until your dependent becomes covered under another
group plan and this will be an individual plan for that child. You
will send the premium directly to Klais and Company, Inc. Checks are
made payable to the East Ohio Conference of the United Methodist
Church.
26. Are mental/nervous disorders covered?
Yes. Effective
August 1, 1997 the limits were removed. For assistance please call
Klais and Company, Inc., at 1-800-331-1096 ext 350.
27. Do we have maternity benefits?
Yes, the plan
covers both mother and infant.
28. When hospitalized, what procedures are followed for admittance?
Non-Emergency
Hospital Admission - requires at least 72 hours notice prior to the
admission (but no more than 30 days prior to the estimated date of
confinement).
Emergency
Hospital Admission - requires notification to Intracorp by the next
business day following the day of admission. The Covered Person,
the Covered Person’s Physician, a member of the Covered Person’s
family, or an authorized Hospital staff member can make this call.
24 Hr. Observation Admissions - require notification to Intracorp,
the same as a Emergency Hospital Admission.
29. How is the billing handled for hospital services?
Claims are mailed
by the hospital, directly to Klais & Company, Inc. It is important
that you request an itemized bill so that you can check charges to
see that they are correct.
30. How are doctor bills processed?
Using In-Network
providers eliminates paper work for you. The network provider will
file your claims directly with Klais & Company. A claim form may be
necessary if you use a Non-Network provider and you must file with
Klais yourself. Claims forms are available in the Conference
Benefits Office. Submit your form with an itemized bill. New
updated claims are normally required each calendar, per family
member covered as they incur charges. This is to verify address,
status, etc.
31. What must I do when approaching the age of 65?
If you are an
active clergy person, please contact the Conference Benefits Office
immediately.
If you are
retired: Contact your local Social Security Office within 6 months
prior to age 65, if you are not drawing benefits from Social
Security. Medicare enrollment is prompted by Social Security
participation. When you become entitled to Medicare, you must be
enrolled in Part A and Part B, but DO NOT enroll in Medicare D if
you participate in the Conference Health Benefit Plan as a retiree.
Please send a
copy of your Medicare card to the Conference Benefits Office.
32. How are claims processed for those over 65?
Federal law
requires providers to send bills to Medicare for you. Medicare will
send you an Explanation of Medicare Benefits form known as an EOB.
The form details how Medicare processed a claim. Make a copy of the
EOB, then obtain an itemized billing from the provider and mail the
EOB and the itemized bill to Klais & Company.
Medicare primary
participants may complete a Klais & Company Medicare Crossover form.
This option allows Klais & Company to receive Medicare claims data
electronically from Medicare, allowing Klais to process retiree
claims as secondary payer.
33. When I reach age 65, how does that effect my health care
coverage through the Conference?
If you are an
active clergy person, contact the Conference Benefits Office
immediately.
If you are
retired: The Conference’s Health Care Benefit Plan will become your
secondary carrier. Medicare becomes your primary payer of your
health care coverage. Medicare will be taking the primary financial
responsibility from the Conference and the Conference’s plan will
coordinate benefits as a secondary carrier.
Your eligible
dependent(s) will continue coverage under the plan as they had prior
to you becoming eligible for Medicare.
34. My spouse will reach age 65 before me, how does that effect my
spouse’s health care coverage through the Conference?
If you are an
active clergy person, contact the Conference Benefits Office
immediately.
If you are
retired: The Conference’s Health Care plan will become the spouse’s
secondary carrier. Medicare becomes the primary payer of health
care coverage. Medicare will take the primary financial
responsibility from the Conference and the Conference’s plan will
coordinate benefits as a secondary carrier.
35. The Conference’s Health Care Benefit Plan after the age of 65 is
a secondary policy, what is the difference between a secondary
policy and a supplemental policy?
When the
Conference’s Plan benefits are secondary, benefits will be paid to
the extent of the difference between the benefit amount under both
Parts A & B of Medicare and the dollar amount of benefits that would
have been paid under the Plan had the person not become eligible for
Medicare.
A secondary
policy provides coverage to the limits of the plan and then
subtracts the primary carrier payment (if any). The Plan will
determine what it would have paid had it been primary, and reduce
its benefit by whatever the Primary plan paid.
A supplemental
policy provides payment by adding to the payment by Medicare,
generally paying the bill in full.
36. I have
reached the age of 65 and I am actively serving a church, does
that effect Medicare and my Conference Health Care Coverage?
Call the
Conference Benefits Office at 1-800-831-3972 ext 103, if you or your
spouse have reached age 65 and you are actively serving a church.
37. Whom do I contact if I have a problem or question?
You may contact
Klais & Company, Inc., for assistance with any claim. An appeal of
a claim following an explanation from Klais & Company, Inc. may be
directed to the Insurance Committee, Conference Board of Pensions,
c/o Conference Benefit’s Office.
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